HR & Talent Acquisition Specialist
Dairy Queen of Tyler, Inc - Corporate Office
HR & Talent Acquisition Specialist
Full Time • Dairy Queen of Tyler, Inc - Corporate Office
Benefits:
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
At Dairy Queen of Tyler, our people are the heart of everything we do. We're looking for an energetic, organized, and people-focused HR & Talent Acquisition Specialist to help us attract, hire, and support exceptional team members across our restaurant locations.
This position is ideal for an HR professional who enjoys recruiting, building relationships, and creating a positive employee experience. The primary focus of this role is full-cycle recruiting and talent acquisition, while also supporting HR compliance, employee benefits, Workers' Compensation, unemployment claims, and company policy administration.
The HR & Talent Acquisition Specialist is responsible for managing the recruitment process from sourcing candidates through recruiting while ensuring compliance with employment laws and company policies. This role partners closely with restaurant leadership to meet staffing goals, maintain HR compliance, administer employee benefits, coordinate Workers' Compensation and unemployment claims, and support employee relations across multiple Dairy Queen of Tyler locations.
Key Responsibilities
Talent Acquisition & Recruiting
This position is ideal for an HR professional who enjoys recruiting, building relationships, and creating a positive employee experience. The primary focus of this role is full-cycle recruiting and talent acquisition, while also supporting HR compliance, employee benefits, Workers' Compensation, unemployment claims, and company policy administration.
The HR & Talent Acquisition Specialist is responsible for managing the recruitment process from sourcing candidates through recruiting while ensuring compliance with employment laws and company policies. This role partners closely with restaurant leadership to meet staffing goals, maintain HR compliance, administer employee benefits, coordinate Workers' Compensation and unemployment claims, and support employee relations across multiple Dairy Queen of Tyler locations.
Key Responsibilities
Talent Acquisition & Recruiting
- Lead full-cycle recruiting for restaurant and support office positions.
- Partner with restaurant managers to identify hiring needs and develop effective recruiting strategies.
- Create and manage job postings across online job boards, and recruiting platforms.
- Source, screen, interview, and coordinate candidates throughout the hiring process.
- Schedule interviews and collaborate with hiring managers to make timely hiring decisions.
- Extend employment offers and coordinate pre-employment requirements.
- Build talent pipelines for future hiring needs and maintain relationships with qualified candidates.
- Track recruiting metrics, hiring trends, and staffing needs to support operational goals.
- Represent Dairy Queen of Tyler at job fairs, hiring events, and community recruiting opportunities.
HR Compliance
- Ensure compliance with federal, state, and local employment laws.
- Assist with I-9 verification, E-Verify processing, and maintain employment eligibility documentation.
- Maintain accurate employee personnel files and HR records.
- Track required employee training, certifications, and compliance deadlines.
- Assist with HR reporting, audits, and documentation.
Benefits Administration
- Assist employees with benefit enrollments, changes, and qualifying life events.
- Respond to employee questions regarding health insurance and company benefit programs.
- Partner with Payroll to ensure accurate benefit deductions and employee records.
Workers' Compensation & Unemployment
- Manage Workers' Compensation claims from incident reporting through resolution.
- Coordinate with insurance carriers, medical providers, restaurant management, and employees.
- Maintain required claim documentation and OSHA-related records when applicable.
- Respond to unemployment claims, prepare supporting documentation, and assist with hearings as needed.
Employee Policies & Handbook
- Maintain and update the company employee handbook to reflect current policies and employment laws.
- Communicate policy updates and HR initiatives to employees and managers.
- Provide guidance to management regarding policy interpretation and consistent application.
- Promote a positive workplace culture through employee engagement and HR best practices.
Qualifications
Required
- Minimum of 3 years of Human Resources experience with a strong emphasis on recruiting and talent acquisition.
- Experience managing full-cycle recruiting in a fast-paced or high-volume environment.
- Knowledge of federal, state, and local employment laws.
- Experience with Workers' Compensation and unemployment claims administration.
- Experience supporting employee benefits administration.
- Strong organizational and time-management skills with exceptional attention to detail.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Proficiency with Microsoft Office and HR software systems.
Preferred
- Previous Human Resources experience in the restaurant, hospitality, retail, or multi-unit industry.
- Experience with Restaurant365 (R365).
- Experience using applicant tracking systems (ATS) and online recruiting platforms.
- SHRM-CP, PHR, or similar HR certification is a plus.
If you're passionate about finding great talent and helping build strong teams, we'd love to hear from you.
Compensation: $45,000.00 - $65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Dairy Queens of Tyler, Inc. is a corporate franchise group of DQ Texas Restaurants based in Tyler, Texas stretching all the way to Forney, TX.
We have 15 DQ locations, and our company is 55 years in the making!
Terry Giles and Darrell Forster became the owner-operators of the company in 1980 with a dream to have successful restaurants and even more successful employees!
We believe our employees are what make the company thrive.
We love it when our past employees still come back and visit as customers...we want them to always be a part of our DQ Tyler family!
We not only care about hiring motivated and exceptional talent to serve our guests, but we also want them to feel like they can count on us to provide a safe and rewarding career.
We offer top pay and employee benefits for our industry, and we make sure to honor our teams with recognition and gratitude!
Add us on Snapchat! DQEastTexas
(if you already have a resume on Indeed)
Or apply here.
Paid Vacation
All DQ Team Members earn a week of paid vacation after one year of employment and all Full-Time managerial team and above earn Paid Time Off accrual of two weeks plus, per year
Half Price Employee Meals and Free Drinks during Shift
EVERY APRIL Employees and their friends/ family with them eat half off (when off shift and in-store dining)
College Tuition Assistance Plan
$1,000.00 with eligibility for use beginning at 24 months of employment
Christmas Bonus
Paid in December based on months worked annually
Right Now Media
Paid Subscription to Right Now Media @ Work training and mentorship for professional and personal growth
FULL TIME EMPLOYEE ONLY - Major Medical, Dental and Vision Coverage
Minimum Essential Coverage
Life Insurance and EAP (Employee Assistance Plan)
Optional Enrollment to Company Retirement Savings Plan with Company Match (mutual fund)
Life Insurance and EAP (Employee Assistance Plan)
Optional Enrollment to Company Retirement Savings Plan with Company Match (mutual fund)